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Welcome to FMK: Not your ordinary support company

With FMK you get unlimited telephone support, unlimited remote support to the desktop and unlimited on-site call out. We can cover your PCs, your Macs, your printers, your servers, your network, oh… and your mobiles. You also get preventive maintenance which, over time, means fewer problems and more uptime. We don’t care what box you have on your desk, we’ll just make it work.

Below and on the next few pages we hope to give you a feel for what we're about...

Thursday
11Mar2010

Filemaker releases easier, faster FM Pro 11

The latest version of FileMaker Pro comes with new features to help create eye-catching reports, boost productivity and build better databases. Reports now feature FileMaker charts, a familiar spreadsheet-like format and the ability to set up recurring imports with Excel or text files. There are new tools to help build and use databases more easily, including QuickFind, Inspector, and a new Invoice Starter Solution. Customers who bought FileMaker boxed between the February 9 and March 9 and those who purchased FileMaker 10 between March 9–23 will be eligible for a FOC upgrade. Otherwise it costs £219.00 plus VAT with upgrades at £131.00 plus VAT.

Friday
29Jan2010

Apple Unveils iPad

 

 

For more info click here

Thursday
28Jan2010

My mail went to cloud nine: the business case for Gmail

Nearly everybody's heard of Gmail -- Google's equivalent of MSN, AOL or Yahoo. What most businesses don’t realise is Gmail has a business alter ego called Google Premier Apps. This is mail on steroids and is firmly aimed at Microsoft’s mail dominance in the business market.

 

Sound interesting? If you run mail, need calendars, like collaborative working and would prefer to run your business rather than a complex IT infrastructure, this product is for you. You pay a fixed fee per user per annum (£33.00 pppa in UK) and you get:

Business GMail: 25GB storage (you can buy more), a lot less spam, a 99.9% uptime SLA, enhanced email security and backup.           

Calendar: agenda management, scheduling, shared calendars, task lists, and mobile phone sync.

Google Apps: documents, spreadsheets and presentations which provide online working with 'office lite' applications and an area that can be extended and shared with your colleagues. 

Google Chat: instant messaging for your business or with your clients.

Google Groups: user/business-created groups providing mailing lists, content sharing and searchable archives for the business.

Google Sites: secure, coding free pages for intranets and team sites.

Google Video: private, secure, hosted video sharing.

Postini: message security, data retention, encryption, message retention, outbound mail footer, extra spam and virus filters plus user account synchronisation.

Twenty-five gig is a lot of storage for files and mail, even without the extras. But, best of all, you do not need a mail server, just an internet connection. It integrates your mobile devices such as Blackberry, iPhone, Android and Symbian and keeps all the applications in synch on the move. It even works offline.

We have found that, when you do the math, this solution becomes very attractive to the Finance Director. But for us it’s the rethinking of mail with labels, conversation threads and availability from any browser that makes it magical.

Our clients generally agree that the web interface rocks, but some still use Outlook as the front end and don't even notice the server has been replaced. So, if Exchange is making you feel blue, there is now a cheap easily-migrated option out in the sky. A cloud nine dream indeed. Contact nick.morris@fmk.co.uk if you would like a demonstration.

For more information on our cloud computing services please click here

Friday
22Jan2010

If only!

Friday
08Jan2010

Top 10 data disaster recoveries from our partner OnTrack

*10. A photo is worth a thousand words* – A customer reformatted an SD cardby accident, erasing one particularly important photo. The photo in questionwas from a recent trip, where the customer helped capture a breath-takingscenic photo for a stranger, who forgot to bring a camera. The customerpromised to e-mail the photo when the customer returned home. Kroll Ontrackhelped them keep their word.**

*9. A game of cat and USB *– When a family cat decided to replace a game ofcat and mouse by playing with the AC power cord, it ended poorly. The cordwas attached to an external USB HDD, which of course fell, renderinghousehold financial information and memories unreadable.**

*8. Look out below *– Somehow a laptop was dropped from the second floor ofa business operation. Sent initially to another data recovery company, thedata was deemed unrecoverable. A second opinion yielded different, morepromising results.**

*7. It’s a bird; it’s a plane; it’s a computer? *– A businessman runninglate for a meeting made the mistake of placing his laptop on the roof of hiscar and drove off in rush. As he turned a corner, the laptop flew throughthe air, crashing into a wall. Ontrack Data Recovery engineers were able torepair the broken drive and recover the individual’s laptop data.**

*6. Boxing ring* – As a result of a brawl between two colleagues, a serverfell off a server rack in a server room. Lucky for them, the businesscritical information was recovered in full.**

*5. Speed bump* – While riding on his motorbike, a photographer’s bikebasket containing his camera came loose. The camera flew out and broke,leaving the memory card drowning in a puddle.**

*4. Upset stomach* – After a house pet got into a piece of defrosting meaton a kitchen countertop, the pet became sick on none other than the family’scomputer. The dinner remnants seeped into the laptop’s hard drive, ruiningthe family’s computer as well as the dinner to be.**

*3. Hold on to your horses* – A horse riding tour ended abruptly with afall. The rider was wearing a camera at the time of the accident, and whilethe rider got a clean bill of health, the memory card did not. The fileswere corrupted and could not be uploaded to the owner’s computer. After twofailed attempts, Kroll Ontrack proved to be the last hope.**

*2. Sunken drive* – A hard drive plummeted 200 feet to the ocean’s floor. Itwas discovered six months later and was sent to Kroll Ontrack’s cleanroom,where 99 per cent of the data was imaged and recovered.**

*1. Law trouble* – As legal officials entered the home of a criminalsuspect, the individual in question threw a laptop containing potentiallypertinent evidence out the window of a 12-story building. As a result, thelaptop smashed into many pieces on the pavement. Investigators turned toKroll Ontrack to recover the photos, videos and e-mails.